Shipping Policy

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SHIPMENT DATES & WAIT TIME

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Mailers are shipped from California the first week of each month.

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If you join between the first day of the month and the last day of the month, your first snail mail will be sent during the first week of following month. Please allow up to 14 business days for US delivery.

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ADDRESS AND/OR BILLING UPDATE

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Change your shipping address and billing information anytime.

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You will be billed on the same day of each month you initially subscribed. To check your account details, visit the customer portal link.

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If your mailer is damaged or incorrect, please email me at pivotsub@gmail.com with your name and photos of the item(s).